Workshops | Day One | Day Two |
Day Two
February 25, 2010
| 08:15 | Coffee / Tea |
| 08:30 | A fresh look at internal communication in the financial services industry The once feared global financial meltdown may have been averted, but the financial services industry is only now emerging from a traumatic few years. With corporate reputations battered and employees demoralized, the importance of effective internal communication in rebuilding trust has never been greater. This session will look at how one investment bank has taken a fresh look at the role internal communication plays in rebuilding loyalty and engagement. Craig Smith, Global Head, Internal Communications, |
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| 09:30 | Keep the pulse of the organization through measurement Waiting for the results of an annual or biennial engagement survey is a long time to assess engagement levels in an organization and delays opportunities to fine-tune current engagement strategies. A mature measurement strategy provides the pulse of the organization at regular intervals, using a variety of tools. This session explores PECO's robust measurement strategy, including: pulse surveys, dashboards, an Employee Engagement council, and cultural work teams and assessments. Learn how these tools work together to drive the culture forward and surpass executive expectations. Plus, discover how PECO is integrating their cultural efforts into everyday operations and with the highly-respected Baldrige criteria. Susanne D'Eustachio, MBA, CPT, Management Development, |
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| 10.30 | Break |
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10:50 Three-Part Engagement Experience Revisit the content of the entire conference and start an action planning process for your own organization. Identify tools to apply the most relevant content and leverage the knowledge of both speakers and participants. You'll return to your office with solid ideas, an action plan - and plenty of inspiration.. |
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| 11:50 | Engagement Awards Luncheon Get your engagement efforts recognized by a panel of expert judges. Entries will be judged in two categories - bottom line results and change effectiveness. Click here for details on how to enter |
| 13:00 | Close of conference |
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Three-Part Engagement Experience The learning won't stop at the conclusion of the conference. One week after the conference, facilitated conference calls will coach you through your challenges and continue to identify solutions. You may even have suggestions for your peers. Maximize your investment in learning best practices around employee engagement while sustaining the conversations, community, and learning established at the conference. |
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