Developing a Communication Toolkit for Managers

Guides and templates for developing and applying manager toolkits

Why are so many managers poor communicators? Could it be that organizations aren't equipping them with the vital communication know-how they need? Or does your company already have a toolkit...which just collects dust? Packed with tips, tools, case studies and templates, this report helps you equip managers with what they need to communicate to employees effectively.

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Developing a Communication Toolkit for Managers written by manager communication expert Andy Szpekman, tackles these issues head on. He explains the three steps for creating the ultimate practical toolkit: planning, leading and engaging employees. You'll get an extensive array of tips, tools and templates to coach managers and get them on board. Whether you're creating a toolkit from scratch or enhancing an existing one, this guide provides you with the materials you need to produce a useful and engaging toolkit, which will make your managers better communicators.

Praise for this report:

"I've found the manual useful given that 2-way manager communication is something we're focusing on this year. There are several best practices & tools in it that I didn't find in any of my other research on the topic, and I like that it features a good cross-section of companies."
Cheryl Fletcher, Manager, Organizational Change Communications, Royal Bank of Canada

"It is a great resource to see how to make ideas work in the real world. Case studies and practical examples beat theoretical discussion every time."
Corinne Bacon, Communications Manager, Linklaters

"I felt Developing a Communication Toolkit for Managers was extremely helpful as I prepared to create some leader communication tools for my company including training, toolkits and other materials. The information and the case studies in this book provided me with some great ideas to get my own program started."
Joe Ricciardi, VP of Communication, Universal Technical Institute, Inc.

Find out how you and your organization can:

• Convince managers of the importance of effective communication and ensure their buy-in
• Choose the right channel to deliver your message
• Help managers present communication strategy and tactics
• Help managers to conduct team briefings, share ideas and enhance team collaboration
• Move employees from attitude to behavior change
  

Learn from the experiences of leading organizations such as:

Agilent - The Quick Communication Model, which helps you decide what to communicate and the best ways to do it
Inverness Medical - Determining what to communicate, to whom, when, where, how and why with the Communication Support Roadmap
AstraZeneca - An interactive online communication-planning tool
Wachovia - Preparing managers to communicate about job losses
Westpac Bank - Linking improved communication to financial rewards
Ericsson - Online manager communication toolkits
Bank of America - Conveying key messages to shift workers through manager huddles
Vodafone - Using team briefing standards to ensure consistency

This report is packed with:

• A step-by-step guide on practical elements you can include in a communication toolkit
• Exclusive case studies on toolkits in action so you get a behind-the-scenes look at how leading organizations are maximizing their manager communication skills
• Practical templates, guides, models and roadmaps from leading organizations' toolkits you can use immediately
• Expert analysis and tips

Case study companies include:

Agilent Technologies
Inverness Medical
AstraZeneca
Siemens
Notiva
BBC
Thomson Financial
Westpac Bank
Ericsson
CSG Systems
Bank of America
Vodafone
Wachovia

Contributions from thought leaders including:

Shel Holtz, Neville Hobson, Roger D'Aprix, Bill Quirke, Ben Edwards and Jacqui Hitt

"...communicators must shift their roles from practitioners to strategic advisers and skills coaches. Start by providing learning tools that enhance the competencies and knowledge of managers at all levels."
Linda Dulye, President of L.M. Duyle & Co., writing in the February/March 2004 issue of Strategic Communication Management

Buy Developing a Communication Toolkit for Managers now

Order risk free at the special price of £275.00/$445.00/€315.00/AU$575.00!

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