Melcrum

Blog:Tips on email behaviour

Melcrum's tech expert Alex Manchester blogs on the evergreen issue of email ettiquette and how to ensure your inbox � and your brain � don't overload.

Employee communication protects company bottom line

A recent study looks at the benefits of unionized workplaces.

Get up to speed with CSR reporting developments

Corporate social responsibility (CSR) guidelines have been released in China by 11 national industrial federations and associations.

HMRC faces up to engagement challenges

Being informed doesn't always take the discomfort out of change, as an employee survey at HMRC revealed.

Virtual collaboration on the increase

A new report published by the Economist Intelligence Unit (EIU) suggests that collaboration, while an increasing facet of corporate life, is still unsatisfying and unproductive for most workers.

How to communicate a new way of doing business

Join in a conversation on Melcrum's Communicators' Network about how best to integrate workforces and create "one culture" post acquisition.

Pay attention to hamsters and honeymooners at your firm, or else...

How many "honeymooners" or "hamsters" do you estimate your company employs? BlessingWhite identify these new types of workers that are sure to exist in all organizations.

BAA�s robust communication for T5 employees

Continuous monitoring and review are the order of the day in light of recent events.

Measurement guru Angela Sinickas named 2008 IABC Fellow

The International Association of Business Communicators (IABC) has recently named regular Melcrum contributor Angela Sinickas as this year�s IABC Fellow.

Focus on your "almost engaged" employees for quick wins

Monday, 7th April 2008 14:30:58 GMT

BlessingWhite's global survey addresses widespread employee dissatisfaction.

Measurement guru Angela Sinickas named 2008 IABC Fellow

Monday, 7th April 2008 14:30:58 GMT

The International Association of Business Communicators (IABC) has recently named regular Melcrum contributor Angela Sinickas as this year�s IABC Fellow.

Communicators connect over croissants at free event

Monday, 7th April 2008 14:30:58 GMT

Senior communications professionals come together in Chicago in conjunction with the Internal Comms Hub to network with their local peers.

Email overload vs. Email education

Monday, 7th April 2008 14:30:58 GMT

Some thoughts on current attitudes towards the use of email from Melcrum's Australia editor, Alex Manchester.

2020: the changing work landscape

Wednesday, 3rd April 2008 09:30:58 GMT

The Institute for Employment Studies has conducted an ambitious research project exploring the possible scenarios organizations may have to face in 2020.

Supporting leaders to be part of the dialogue

Wednesday, 3rd April 2008 09:30:58 GMT

In Melcrum's leadership newsletter, David Grossman looks at the important role leaders play in keeping employees feeling informed.

Tesco's employee newspaper competes with the "red tops"

Wednesday, 3rd April 2008 09:30:58 GMT

UK supermarket retail chain, Tesco, launched its employee newspaper � The One � this month. Styled like a typical UK �red top� tabloid, the newspaper is published fortnightly.

Hub News: How to blog your way to a world-class intranet

Monday, 31st March 2008 14:36:58 GMT

The latest issue of the Melcrum Social Media Newsletter looks in more detail at the use of a blog to develop the award-winning intranet at the New South Wales Department of Primary Industries here in Australia.

Hub News: Salary survey paints positive picture for Aussie communicators

Monday, 31st March 2008 14:34:58 GMT

New South Wales-based communications recruitment firm, Salt & Shein, has published new research data on compensation, roles and skills for business communicators.

Hub News: Executives slow to social networking

Monday, 31st March 2008 14:21:58 GMT

The Financial Times newspaper online recently announced that UK senior executives are missing the marketing potential of social networking sites, yet 50% of US businesses believe social media is important to their brands.

Social Media News: How to blog your way to a world-class intranet

Friday, 28th March 2008 16:19:58 GMT

New Melcrum Report: Communicating with hard-to-reach employees

Friday, 28th March 2008 16:10:58 GMT

Melcrum's new research report offers some useful tips for finding the time and the physical space for communication in non-wired environments.

Hub News: Executives slow to social networking

Friday, 28th March 2008 16:05:58 GMT

Comms Network: What are the burning measurement questions?

Thursday, 17th March 2008 11:55:58 GMT

Resident measurement expert on the Communicators' Network, Angela Sinickas, asks you what keeps you up at night when thinking about comms measurement?

Social Media: How to blog your way to a world-class intranet

Thursday, 17th March 2008 11:53:58 GMT

Hub News: Executives slow to social networking

Thursday, 17th March 2008 11:53:58 GMT

Source Comms:Strengthening the brand at Motorola

Thursday, 25th February 2008 16:34:58 GMT

At Melcrum's exclusive networking event in Chicago next month, Ann Adams, communication consultant and former VP of Internal Communication and Marketing at Motorola, will advise members how to plan, partner and scramble their way up the communication career ladder.

Melcrum News:Action-oriented communication at KFC

Thursday, 25th February 2008 16:31:58 GMT

In this extract from Melcrum�s recently published report How to communicate with global and hard-to-reach audiences, Karen Russell, director, people development in the UK, describes how she totally revamped KFC UK�s communication with its restaurants.

Melcrum Blog:The skills gap for internal communicators

Thursday, 25th February 2008 16:29:58 GMT

No matter what your particular specialization or seniority within your communication team, from time to time, most of us need to roll up our sleeves and get our hands dirty writing, organizing events or delivering communication of some kind.

Hub News: Weak business confidence likely to create job losses

Thursday, 25th February 2008 16:22:58 GMT

The latest labor market outlook from the UK's Chartered Institute of Personnel and Development (CIPD) is looking grim. Nearly 40% of the 1,500 employers surveyed are planning redundancies over the next 3 months.

Social Media News: Getting up to speed with Twitter

Thursday, 6th February 2008 12:17:58 GMT

Twitter is the latest web-based social media application that�s been gaining momentum since it�s launch in 2006, and this year many people are predicting big things for the service.

Engagement News: Five "stories" to engage your employees

Thursday, 6th February 2008 12:15:58 GMT

Chris Gay shares five tips on how to perfect the powerful employee engagement technique of storytelling, in the latest Engagement Newsletter.

Source Comms: Communicating an outsourcing decision

Thursday, 6th February 2008 09:39:58 GMT

Melcrum's latest special report draws on the real-life example of a global clothing retailer and its decision to outsource 400 IT employees to IBM.

Hub News: Empowerment, engagement and reputation are the keys to what..?

Thursday, 10th January 2007 09:39:58 GMT

...an exceptional employee experience, says a new report by Uffindell West which explores the impact of the employee experience on the customer experience and a company's brand.

Melcrum Blog: Why you risk losing your comms employees

Thursday, 10th January 2007 09:32:58 GMT

Findings from the most recent Internal Comms Hub quick poll, asking "Are you engaged at your organization, or will you be dusting off your CV in the New Year?"

Leadership News: Quick ways to influence your leaders

Thursday, 10th January 2007 09:27:58 GMT

In the latest monthly Leadership Newsletter, David Grossman shares some quick-hit actions to help you elevate your ability to get leaders and decision makers on your side.

Melcrum Event: 4th Annual Conference on Employee Engagement

Wednesday, 19th December 2007 17:25:58 GMT

Melcrum�s 4th Annual Conference on Employee Engagement will give you the insight to engage diverse employee audiences to drive business results. Learn how to create new avenues for dialogue with employees through employee action teams, social media and front-line managers.

Melcrum Blog: Facebook Friday � dream or pipedream?

Wednesday, 17th December 2007 11:00:58 GMT

How many of you are able to freely check your Facebook account whilst at work and during working hours? In fact, how many of you are actively encouraged by your manager to do so?

Leadership News: Tackling the "Big 5" gaps in leadership comms

Wednesday, 17th December 2007 11:54:58 GMT

How often in a day do we hear leaders talk about "closing the gap" � whether it's about capturing customers or changing financial trajectories?

Hub News: Companies adopt a mixed approach for employee web access

Wednesday, 17th December 2007 11:50:58 GMT

New research suggests concerns over employees wasting time on social networking sites are largely unfounded.

Source Comms: Translating employee messages - 6 tips

Wednesday, 17th December 2007 11:45:58 GMT

If you're going to invest time and money in translating key messages to an international workforce, bear in mind these six tips to help the process run smoothly.

Melcrum Blog: The most important speech?

Wednesday, 5th December 2007 11:23:58 GMT

It's the start of the festive season, and our new guest blogger Melissa Dark, CEO of Melissa Dark and Associates, Australia shares advice on how to make sure your CEO's christmas speech presents them as a truly admirable leader.

KM Review: Extending the reach of the intranet at Boots and BA

Wednesday, 5th December 2007 11:17:58 GMT

In an article from KM Review, Sam Marshall explores the topic of intranets outside of a regular PC and desk environment and includes two case studies from retail chain Boots and airline British Airways.

Melcrum Webinar: What does your CEO want from you?

Wednesday, 5th December 2007 11:12:58 GMT

Join Victoria Mellor and Darren Briggs on Thursday, December 13th, for a 60-minute interactive webinar presentation featuring key findings from Melcrum�s latest report, 21st Century Leadership Communication. Discover how to build a better relationship with your CEO and leadership team in 2008.

Leadership News: Leadership communication � the AstraZeneca way

Wednesday, 5th December 2007 11:08:58 GMT

Coaching leadership teams to engage employees during change By Dominic Walters and David Norton

Hun News: Research finds most intranets are under used

Thursday, 29th November 2007 15:49:58 GMT

Almost a third of employees find their company intranet isn't useful in relation to their daily work, according to a new research report from the Irish Computer Society (ICS).

Source Comms: Weed out bullies using comms channels

Thursday, 29th November 2007 15:39:58 GMT

Bullying in the workplace is a major cause of stress and is more prevalent than you may realize. As this is Anti-bullying week in the UK, tackle anti-social behavior in your organization by speaking out. If employees can�t or don�t want to talk face-to-face, suggest using a social networking site, like that newly launched by Nissan, to raise awareness of your concerns to a staff representative.

Hub News: "Influential" citizens say corporations should tackle world�s woes

Thursday, 29th November 2007 15:39:58 GMT

Corporations and CEOs should take more responsibility for helping to solve major social problems, such as poverty and access to adequate health care, according to an international study.

Melcrum Webinar: Exclusive research reveals what your CEO wants from you

Tuesday, 20th November 2007 10:15:58 GMT

What does your CEO want from you? Join Victoria Mellor and Darren Briggs on Thursday, December 13th, for a 60-minute interactive webinar presentation featuring key findings from Melcrum�s latest report, 21st Century Leadership Communication. Discover how to build a better relationship with your CEO and leadership team in 2008.

Melcrum Webinar:The Four Biggest Communication Mistakes and Three Common White Lies to Avoid During a Merger

Tuesday, 20th November 2007 10:05:58 GMT

How can today�s communicator meet the ever-increasing demands of an M and A environment while still keeping strategic goals and best practices in the forefront of the ensuing chaos? Join Kim Hanson on Tuesday, December 4th, for a 60-minute interactive webinar presentation on the four biggest communication mistakes and the three common white lies to avoid during a merger.

Melcrum�s 4th Annual Conference on Employee Engagement

Tuesday, 20th November 2007 09:55:58 GMT

Melcrum�s 4th Annual Conference on Employee Engagement breaks new ground. Jason Ryan Dorsey, recently featured on CBS� 60 Minutes, will lead a keynote session on �Loyalty @ Any Age: Unlocking Gen Y�s Loyalty, Creativity and Performance.� Join him and an exceptional panel of thought leaders for insight on engaging diverse audiences to drive business results.

Enagaging a four-generation workforce

Tuesday, 13th November 2007 15:00:58 GMT

Adwoa Buahene of n-Gen People Performance shares critical success factors for engaging a four-generation workforce.

Extending the intranet beyond the office at British Airways and Boots

Tuesday, 13th November 2007 16:57:58 GMT

Sam Marshall, director of intranet and KM consultancy ClearBox, explores the options for reaching those employees who don�t have regular access to computers, or who don�t regularly use a computer at all.

The real cost of killing print

Tuesday, 13th November 2007 16:52:58 GMT

If your finance department is putting pressure on you to convert a printed publication to online only, they're probably focusing on an easy-to-capture number on their spreadsheets � the cost of printing in your budget. They mistakenly believe eliminating that item from your budget will help your organization's bottom line. Which is more important for leaders � what we say, or what we do?

What software do we need and how much is it going to cost?

Tuesday, 13th November 2007 16:50:58 GMT

As if proving the value of corporate and internal communications isn�t tough enough, how should you go about validating the investment in social media?

CEO complaints about the board shows need for candor

Monday, 5th November 2007 16:03:58 GMT

Chief executives make 7 typical complaints about their leadership team, according to BlessingWhite, a global consulting firm based in the US.

Building trust in leadership

Monday, 5th November 2007 16:00:58 GMT

Ideal communication is characterized by leaders whose actions match their words. David Grossman talks about some tried-and-true strategies that will help build lasting trust in your leadership.

What software do we need and how much is it going to cost?

Monday, 5th November 2007 15:46:58 GMT

When looking at the implementation of social media, two of the biggest questions among business communicators are, Where do I find all the software? and, How much is it going to cost?

Events News: 4th Annual Employee Engagement conference,February 26 � 28, 2008 in Atlanta

Wednesday, 24th Ocotber 2007 09:18:58 GMT

As organizations delve deeper into the arena and the outcomes of Employee Engagement, the conversations become more and more fascinating and powerful. Join Melcrum for its 4th Annual Employee Engagement conference, February 26 � 28, 2008 in Atlanta, to participate in these discussions. Discover ways to make your organization�s mission, objectives, and strategies relevant to your employees.

HUB News: Employer branding needs consistent set of rules to suceed

Tuesday, 23rd Ocotber 2007 14:06:58 GMT

A recent London conference on employer branding brought together a range of representatives of companies including airport company, BAA, investment bank, JP Morgan, and BNP Paribas Bank, to debate this hot topic.

Source Comms News: What your CEO thinks of internal comms

Tuesday, 23rd Ocotber 2007 13:54:58 GMT

Research into best-practice internal comms through the eyes of the chief exec provides valuable insight into how the CEO views both the discipline and the professionals who practice it.

Social Media News: Harnessing the power of the web

Tuesday, 23rd Ocotber 2007 13:49:58 GMT

A lack of understanding and knowledge can often stand in the way of the successful implementation of social media. Can more could be done if communicators better understood the web as a whole?

Melcrum Webinar: The Four Biggest Communication Mistakes and Three Common �White Lies� to Avoid During a Merger:

Thursday, 18th Ocotber 2007 11:27:58 GMT

Today�s fast-paced, the-deadline-is-now, global business environment demands that communicators produce at the highest levels of quality while also leading several major initiatives at the same time.

Melcrum Webinar: How to Setup, Start and Sustain Employee Action Teams: Building a Spectator-Free Workforc

Thursday, 18th Ocotber 2007 11:23:58 GMT

A workforce that is fully engaged and connected is typically more productive, more efficient and more collaborative. And, let�s face it, they�re willing to put forth extra effort for the company in times of crisis or change.

Melcrum Webinar: Getting a Seat at the Table: A Special Three-Webinar Series

Thursday, 18th Ocotber 2007 11:14:58 GMT

Getting a seat at the management table happens only after communicators master a number of professional skills that go well beyond competency in communication skills. In this three-webinar series, Angela Sinickas shares techniques she has learned during her own 33 years� experience as a consultant and as a former VP of corporate communication that can help other communicators be seen as business strategists rather than just communication order-takers.

Leadership News: Match words and actions to see business results

Thursday, 15th Ocotber 2007 16:16:58 GMT

"I'm tired of sharing the same messages and stories over and over again," a senior executive recently complained.

Source Comms: Segmenting at Intel to improve comms

Thursday, 15th Ocotber 2007 16:05:58 GMT

Segmenting at Intel to improve comms.

Hub News: IABC unveils new strategic plan

Thursday, 15th Ocotber 2007 15:57:58 GMT

Re-focusing on member needs, use of technology and strong delivery channels billed as priorities.

Hub News: Disloyalty among US workers is on the rise

Thursday, 4th Ocotber 2007 16:13:58 GMT

Key findings about ethics and loyalty in the workplace.

Source Comms: Communicating a tragedy at Thrivent

Thursday, 4th Ocotber 2007 16:03:58 GMT

A recent case study on the Internal Comms Hub deals with the kind of communication that most organizations dread: having to share the news of a tragic event with employees.

Hub News: Bump up your salary by mastering office politics

Thursday, 4th Ocotber 2007 15:57:58 GMT

Get ahead in business by �playing politics�, says survey.

Melcrum Webinar: Getting a Seat at the Table: A Special Three-Webinar Series

Friday, 28th September 2007 17:15:58 GMT

Join Melcrum and Angela Sinickas, ABC, president, Sinickas Communications, Inc. for a special three-part webinar series to learn techniques that can help you be seen as a business strategist.

Melcrum Webinar: Communication Strategy and Employee Engagement

Friday, 28th September 2007 17:13:58 GMT

Join ROI Communication and The Home Depot for an upcoming webinar on a critical communication subject, "Communication Strategy and Employee Engagement." Kelley Steven � Waiss, Account Manager, ROI Communication, will demonstrate the importance of metrics in today�s business environment.

Melcrum Webinar: Engaging employees in change � despite the obstacles

Friday, 28th September 2007 17:12:58 GMT

Join Melcrum and Alison Davis, a seasoned communication professional and CEO of Davis & Company, for our upcoming webinar, Engaging employees in change � despite the obstacles. Learn techniques to develop an effective change communication strategy.

Melcrum Blog: Hello Moto

Tuesday, 25th September 2007 10:15:58 GMT

According to an Information Week article:

...Motorola (MOT) revved internal communication and collaboration by providing its 69,000 employees in 70 countries as well as 9,200 external partners with Web 2.0 tools to publish, maintain, and share content.

BlackBeltDojo: Split infinitives, misplaced prepositions and missing hyphens

Tuesday, 25th September 2007 09:53:58 GMT

It's a sad day for the poor old hyphen. As the BBC explains, the Oxford English Dictionary has hauled it out of 16,000 words. Leap-frog is now officially leapfrog.

Hub News: Experts share secrets to successful brand engagement

Friday, 21st September 2007 14:00:58 GMT

Gathering of communicators identifies internal communication as "the glue" of organizations.

Melcrum Blog: What are the "must know" points?

Wed, 12th September 2007 16:16:58 GMT

Having lunch recently with the distinguished Aussie comms consultant Rodney Gray, and seeing Ron Schewchuk in Sydney a couple of weeks ago, it hit me several times that there's so much to learn about business communication.

Melcrum Blog: Lockdown

Mon, 10th September 2007 15:35:58 GMT

Cities get a lot of coverage when they host a major event and often it means busy times for local businesses, and a sense of pride and a feeling of buzz residents.

Hub News: IT staff admit to snooping at work

Mon, 10th September 2007 15:20:58 GMT

Survey looking at employee trust reveals IT staff abuse their password privileges.

Hub Aus: Office Angels uncovers staff pining for tea trolleys

Fri, 31st August 2007 17:11:58 GMT

Afternoon tea run could boost staff motivation, survey says.

Melcrum Blog: Intranets: getting senior management buy-in

Fri, 31st August 2007 17:10:58 GMT

Intranet expert Gerry McGovern has written an article on proving the value of an intranet.

Hub Aus: Today's organizations can have "soul"

Thurs, 30th August 2007 16:18:58 GMT

Canadian comms expert focuses on the values shift of employees.

Melcrum Blog: The employee-facebook saga rumbles on

Thurs, 23rd August 2007 15:34:58 GMT

Neville Hobson comments on the Australian "business and facebook" story, as does Shel Holtz, it's also on the TV news and they're even talking about on Merrick and Rosso...

Hub News: Companies can grow, but executives aren't ready

Thurs, 23rd August 2007 15:32:58 GMT

Survey shows managers must communicate a vision during mergers and acquisitions.

Hub News: National Bank of Pakistan launches employee communication program

Tues, 21st August 2007 16:53:58 GMT

Enhancing commitment and motivation is behind bank's internal dialogue project.

Melcrum Webinar: Four Steps to Better Manager Communication

Mon, 20th August 2007 17:10:58 GMT

Join Melcrum and Andy Szpekman, president of AHS Communications, LLC, for our upcoming webinar September 27 - Four Steps to Better Manager Communication. Learn the four simple steps your organization can take to ensure your managers are equipped to be effective communicators and change facilitators.

Black Belt Dojo: Building a body of knowledge...

Thurs, 16th August 2007 16:10:58 GMT

Had a very interesting trip to the doctor this morning for a three-month follow-up on some work I had done on my knees. My ego is enormously flattered because it seems my surgeon is thinking of writing a paper about MY knees - that's right! I could be a medical curiosity!

Hub News: Public sector managers need confidence

Thurs, 16th August 2007 16:06:58 GMT

But managers are rated highly for operating and communicating trust rather than suspicion.

Melcrum Blog: Keeping on message with employee videos

Thurs, 16th August 2007 16:05:58 GMT

Online video was the most popular of all technologies featured in our 2007 survey on social media (Press release) and subsequent report (Exec Summary PDF).

Black Belt Dojo: Relationships and reputation

Tues, 14th August 2007 10:36:58 GMT

I've been recently following the perennial debate in PR circles about what PR is all about.

Melcrum Blog: Social networks: "helping you define your work"?

Tues, 14th August 2007 10:18:58 GMT

Interesting article on social networking at The Sydney Morning Herald, which begins, "After years of socialising, Facebook and MySpace mean business..."

Hub News: Employees need more green business messages

Tues, 14th August 2007 10:05:58 GMT

Survey shows employers need to make staff more aware of their energy use in the office.

Melcrum Article: Pitney Bowes� CEO on what he wants from employee comms

Tues, 7th August 2007 16:47:58 GMT

CEO of Pitney Bowes Michael Critelli shares his vision of how the employee communication function of the future will keep him up to speed on the engagement and comprehension metrics that really matter.

Melcrum Event: Building a Culture of Employee Engagement

Tues, 7th August 2007 11:45:58 GMT

Building a Culture of Employee Engagement was designed with you, the Canadian HR and Communication professional, in mind. Join us in Toronto to hear from leading Canadian organizations such as WestJet Airlines, Delta Hotels, Intuit Canada/UK, Watson Wyatt Worldwide, and many more. This year's conference features a keynote session on "How to Get, Keep & Grow All Four Generations" as well as an exceptional line-up of speakers who will give you the insight to address many other common challenges within employee engagement, communication, human resources, and organizational development.

Find out more information and download the agenda.

Melcrum blog: Do CEOs need to be kept engaged too?

Fri, 3rd August 2007 15:48:58 GMT

Yesterday,The Times newspaper ran an article on depression among CEOs, which threw up lots of questions in my mind about employee communication and engagement.

Melcrum articles: Improve your CEO�s people skills

Thurs, 2nd August 2007 16:12:58 GMT

What employees want in a leader is someone who articulates the values the company stands for and models his or her behavior on those values in matters large and small. Everyone is looking for the little, genuine moments that reflect well on the posted conduct codes. More than grand gestures, it�s the cumulative effect of the chief executive�s everyday interactions that will resonate with people and form their perception of his or her people skills.

Melcrum articles: Courage in the face of extraordinary talent

Thurs, 2nd August 2007 16:11:58 GMT

Organizations recognize the need to attract and successfully manage talented people, but with the balance of power lying in the hands of the cleverest and most talented, this requires both courage and consideration. Marcus Powell and Guy Lubitsh of Ashridge Consulting discuss the results of recent talent- management research and propose a five-point plan.

Melcrum articles: Integrating an intranet collaboration area at AEP

Thurs, 2nd August 2007 16:09:58 GMT

When American Electric Power (AEP) redesigned its corporate intranet in 2006, a conscious effort was made to introduce new features devoted to employee interaction. Here in an extract from the research report, How to use social media to engage employees, William Amurgis, manager of intranet strategy, describes the evolution.

Melcrum articles: Avoiding the pretense of knowledge management

Thurs, 2nd August 2007 16:07:58 GMT

Some mistakes in a KM program are inevitable; after all, nothing is ever perfect. But with rich historical examples to learn from, and some proven insights documented in numerous books and studies, why is it that some of the biggest KM mistakes are repeated time and time again? Here, Dr Ed Rogers draws parallels with current KM practices and the direction given by Nobel Prize-winning economist Freidrich Hayek.

Internal Comms Hub News: Bonfire wins Communicator accolades

Tues, 24th July 2007 11:55:58 GMT

Internal communications agency, Bonfire Communications, has won four Communicator Awards for its work on employee publicity projects.

Black Belt Dojo: "It was 20 years ago today..."

Tues, 24th July 2007 11:54:58 GMT

That I first heard the 'c' word. Things were going to be different, we were all told. This 'c' thing was going to become a constant. If you didn't embrace it you would be left behind and there would be no place for you. Crumbs - scary stuff! But what are they talking about? It was threatening, confusing, exciting. I remember well the emotions when the "into the 90's" programme was first presented to us.