http://www.melcrum.com Get the latest news and updates on Melcrum's global events, research reports, training and journals en-us Melcrum Publishing 2008 Thu, 20 Aug 2008 11:06:58 GMT http://www.melcrum.com/topics/employee_engagement2.shtml An effective way to develop a strategic plan to help you pinpoint your priorities during difficult times. Thu, 23 April 2009 12:24:00 GMT http://www.melcrum.com/topics/employee_engagement2.shtml http://www.internalcommshub.com/open/news/thresholdresearch.shtml Survey demonstrates communication impact on employee enthusiasm. Thu, 26 March 2009 12:24:00 GMT http://www.internalcommshub.com/open/news/thresholdresearch.shtml http://www.internalcommshub.com/open/news/mediainterest09.shtml Maintain a continuous, proactive communication stance, say practitioners. Thu, 26 March 2009 12:19:58 GMT http://www.internalcommshub.com/open/news/mediainterest09.shtml http://www.internalcommshub.com/open/news/jitters.shtml 3.3 million employees "not confident" about keeping their job for the next year. Thu, 17 Sept 2008 12:12:58 GMT http://www.internalcommshub.com/open/news/jitters.shtml http://www.internalcommshub.com/open/news/secondlifeupdate.shtml "Virtual" becomes an extension of business reality. Thu, 17 Sept 2008 12:12:58 GMT http://www.internalcommshub.com/open/news/secondlifeupdate.shtml http://www.melcrumblog.com/2008/09/hands-up-all-th.html Are Google's amazing offices just a ploy to get employees working round the clock? Thu, 17 Sept 2008 12:12:58 GMT http://www.melcrumblog.com/2008/09/hands-up-all-th.html http://www.melcrumblog.com/2008/09/why-you-should.html A lowdown on Melcrum's third members-only event in London. Thu, 17 Sept 2008 12:12:58 GMT http://www.melcrumblog.com/2008/09/why-you-should.html http://www.melcrumblog.com/2008/08/we-need-to-beli.html A video featuring a talk by Kevin Kelly on the first 5,000 and next 5,000 days of the web. Thu, 20 Aug 2008 11:06:58 GMT http://www.melcrumblog.com/2008/08/we-need-to-beli.html http://www.melcrumblog.com/2008/08/an-animated-gui.html Whilst a pithy explanation of what internal communication is may be tricky to craft, this animation illustrates perfectly all that internal communication isn’t. Thu, 20 Aug 2008 11:04:58 GMT http://www.melcrumblog.com/2008/08/an-animated-gui.html http://www.internalcommshub.com/open/news/competitive.us.shtml Beijing isn't the only place where people are competing – look inside your office. Thu, 20 Aug 2008 11:02:58 GMT http://www.internalcommshub.com/open/news/competitive.us.shtml http://www.internalcommshub.com/open/news/female.shtml "Women in management ranks don't have a role model," says industry figure. Wed, 16 Jul 2008 09:55:58 GMT http://www.internalcommshub.com/open/news/female.shtml http://www.internalcommshub.com/open/news/vietnam.au.shtml Training and development are key for retaining talent, says PwC director. Wed, 16 Jul 2008 09:53:58 GMT http://www.internalcommshub.com/open/news/vietnam.au.shtml http://www.internalcommshub.com/open/news/iag.au.shtml Insurance Australia Group's (IAG) new CEO, Mike Wilkins , is set to announce 500 redundancies as the insurer struggles to regain investor confidence. Fri, 11 Jul 2008 09:55:58 GMT http://www.internalcommshub.com/open/news/iag.au.shtml http://www.internalcommshub.com/open/news/downturnwebinar.shtml Members of Melcrum's Internal Comms Hub and subscribers to Strategic Communication Management still have time to register for this member-exclusive webinar on communicating during an economic downturn. Fri, 11 Jul 2008 09:55:58 GMT http://www.internalcommshub.com/open/news/downturnwebinar.shtml http://www.melcrumblog.com/2008/06/scm-summit-aust.html For this year's Strategic Communication Management Summit in Sydney in September, we're giving away free iPod Shuffles to the first 25 delegates. Wed, 02 Jul 2008 14:15:58 GMT http://www.melcrumblog.com/2008/06/scm-summit-aust.html http://www.internalcommshub.com/open/news/world_of_work.shtml Feeling appreciated and supported is no longer necessary – a job is enough. Wed, 02 Jul 2008 14:10:58 GMT http://www.internalcommshub.com/open/news/world_of_work.shtml http://www.internalcommshub.com/open/news/intranet_uk.shtml A report from Melcrum's Intranet 2.0 Forum, London, where a curious audience was given food for thought on everything from Microsoft SharePoint, to governance, to CEO chat sessions. Wed, 02 Jul 2008 14:07:58 GMT http://www.internalcommshub.com/open/news/intranet_uk.shtml http://www.melcrumblog.com/2008/06/global-intranet.html Alex Manchester reviews the Intranet Benchmarking Forum's IBF24: 24 hours of webcast presentations, discussion panels, thought-pieces and case studies. Wed, 25 Jun 2008 10:59:58 GMT http://www.melcrumblog.com/2008/06/global-intranet.html http://www.internalcommshub.com/open/news/intranetskills.shtml Last week, attendees from companies including Orange, the Ministry of Defence and the Birmingham NEC benefited from intensive training at Melcrum's Better Intranet Writing course. Wed, 25 Jun 2008 10:50:58 GMT http://www.internalcommshub.com/open/news/intranetskills.shtml http://www.internalcommshub.com/open/news/intranetskills.shtml Last week, attendees from companies including Orange, the Ministry of Defence and the Birmingham NEC benefited from intensive training at Melcrum's Better Intranet Writing course. Wed, 25 Jun 2008 10:50:58 GMT http://www.internalcommshub.com/open/news/intranetskills.shtml http://www.internalcommshub.com/open/news/risky.shtml People’s appetite for risk-taking in the workplace is likely to increase if the economy enters a recession. Wed, 25 Jun 2008 10:45:58 GMT http://www.internalcommshub.com/open/news/risky.shtml http://www.melcrumblog.com/2008/06/lookout-jargon.html Do you love to "go forward", indulge in a bit of "blue-sky thinking" or, "collect low-hanging fruit"? Then you'd better not read this article over at the BBC - 50 office-speak phrases you love to hate. Thu, 19 Jun 2008 15:58:58 GMT http://www.melcrumblog.com/2008/06/lookout-jargon.html http://www.internalcommshub.com/open/news/uk_global_leaders.shtml UK organizations seem to be taking a "sink or swim" approach in the treatment of these "forgotten" multinational leaders. Thu, 19 Jun 2008 15:42:58 GMT http://www.internalcommshub.com/open/news/uk_global_leaders.shtml http://www.melcrumblog.com/2008/06/top-5-ways-to-c.html Katrina Andrews offers top tips from How to communicate with hard-to-reach employees, as a taster of what will be on offer at the Melcrum stand at the IABC conference in New York next week. Thu, 19 Jun 2008 15:32:58 GMT http://www.melcrumblog.com/2008/06/top-5-ways-to-c.html http://www.internalcommshub.com/open/news/bbcinteractive.shtml The BBC's director general, Mark Thompson, says 2008/2009 will see the BBC "broadcast a range of inspiring and thoughtful knowledge-building content." Mon, 16 Jun 2008 15:05:58 GMT http://www.internalcommshub.com/open/news/bbcinteractive.shtml http://www.melcrumblog.com/2008/06/the-flip-side-t.html Last week the Internal Comms Hub reported on research findings that many people would consider quitting their job if they were banned from certain websites. In his follow up commentary, Alex Manchester says companies need to "wake up and smell the internet coffee". Mon, 16 Jun 2008 15:00:58 GMT http://www.melcrumblog.com/2008/06/the-flip-side-t.html http://www.melcrumblog.com/2008/04/more-on-email-b.html Melcrum's tech expert Alex Manchester blogs on the evergreen issue of email etiquette and how to ensure your inbox — and your brain — don't overload. Sat, 24 May 2008 15:39:58 GMT http://www.melcrumblog.com/2008/04/more-on-email-b.html http://www.internalcommshub.com/open/news/unions.shtml A recent study looks at the benefits of unionized workplaces. Tue, 20 May 2008 13:49:58 GMT http://www.internalcommshub.com/open/news/unions.shtml http://www.internalcommshub.com/open/news/chinacsr.shtml Corporate social responsibility (CSR) guidelines have been released in China by 11 national industrial federations and associations. Wed, 16 Apr 2008 13:49:58 GMT http://www.internalcommshub.com/open/news/chinacsr.shtml http://www.internalcommshub.com/open/news/hmrc.shtml Being informed doesn't always take the discomfort out of change, as an employee survey at HMRC revealed. Wed, 16 Apr 2008 13:49:58 GMT http://www.internalcommshub.com/open/news/hmrc.shtml http://www.internalcommshub.com/open/news/ciscotrust.shtml A new report published by the Economist Intelligence Unit (EIU) suggests that collaboration, while an increasing facet of corporate life, is still unsatisfying and unproductive for most workers. Mon, 14 Apr 2008 13:41:58 GMT http://www.internalcommshub.com/open/news/ciscotrust.shtml http://www.melcrumblog.com/2008/04/pay-attention-t.html How many "honeymooners" or "hamsters" do you estimate your company employs? BlessingWhite identify these new types of workers that are sure to exist in all organizations. Mon, 14 Apr 2008 13:41:58 GMT http://www.melcrumblog.com/2008/04/pay-attention-t.html http://www.internalcommshub.com/open/news/baa.shtml Continuous monitoring and review are the order of the day in light of recent events. Thu, 10 Apr 2008 09:30:58 GMT http://www.internalcommshub.com/open/news/baa.shtml http://www.internalcommshub.com/open/news/angelaiabc.shtml The International Association of Business Communicators (IABC) has recently named regular Melcrum contributor Angela Sinickas as this year's IABC Fellow. Thu, 10 Apr 2008 09:30:58 GMT http://www.internalcommshub.com/open/news/angelaiabc.shtml http://www.internalcommshub.com/open/news/blessing.shtml BlessingWhite's global survey addresses widespread employee dissatisfaction. Mon, 7 Apr 2008 14:30:58 GMT http://www.internalcommshub.com/open/news/blessing.shtml http://www.internalcommshub.com/open/news/hubusevent.shtml Senior communications professionals come together in Chicago in conjunction with the Internal Comms Hub to network with their local peers. Mon, 7 Apr 2008 14:30:58 GMT http://www.internalcommshub.com/open/news/hubusevent.shtml http://www.melcrumblog.com/2008/04/email-stop-with.html Some thoughts on current attitudes towards the use of email from Melcrum's Australia editor, Alex Manchester. Mon, 7 Apr 2008 14:30:58 GMT http://www.melcrumblog.com/2008/04/email-stop-with.html http://www.internalcommshub.com/open/news/2020.shtml The Institute for Employment Studies has conducted an ambitious research project exploring the possible scenarios organizations may have to face in 2020. Wed, 3 Apr 2008 09:30:58 GMT http://www.internalcommshub.com/open/news/2020.shtml http://www.melcrum.com/services/topic_alerts/leadnews/0408/index.shtml In Melcrum's leadership newsletter, David Grossman looks at the important role leaders play in keeping employees feeling informed. Wed, 3 Apr 2008 09:30:58 GMT http://www.melcrum.com/services/topic_alerts/leadnews/0408/index.shtml http://www.internalcommshub.com/open/news/tesco.shtml UK supermarket retail chain, Tesco, launched its employee newspaper - The One - this month. Styled like a typical UK "red top" tabloid, the newspaper is published fortnightly. Wed, 3 Apr 2008 09:30:58 GMT http://www.internalcommshub.com/open/news/tesco.shtml http://www.melcrum.com/topics/social_media.shtml The latest issue of the Melcrum Social Media Newsletter looks in more detail at the use of a blog to develop the award-winning intranet at the New South Wales Department of Primary Industries here in Australia. Mon, 31 March 2008 14:36:58 GMT http://www.melcrum.com/topics/social_media.shtml http://www.internalcommshub.com/open/news/saltshein.au.shtml New South Wales-based communications recruitment firm, Salt & Shein, has published new research data on compensation, roles and skills for business communicators. Mon, 31 March 2008 14:34:58 GMT http://www.internalcommshub.com/open/news/saltshein.au.shtml http://www.internalcommshub.com/open/news/execnetwork.shtml The Financial Times newspaper online recently announced that UK senior executives are missing the marketing potential of social networking sites, yet 50% of US businesses believe social media is important to their brands. Mon, 31 March 2008 14:21:58 GMT http://www.internalcommshub.com/open/news/execnetwork.shtml http://www.melcrum.com/topics/social_media.shtml The latest issue of the Melcrum Social Media Newsletter looks in more detail at the use of a blog to develop the award-winning intranet at the New South Wales Department of Primary Industries here in Australia. Fri, 28 March 2008 16:19:58 GMT http://www.melcrum.com/topics/social_media.shtml http://www.melcrum.com/offer/htr/source/ Melcrum's new research report offers some useful tips for finding the time and the physical space for communication in non-wired environments. Fri, 28 March 2008 16:10:58 GMT http://www.melcrum.com/offer/htr/source/ http://www.internalcommshub.com/open/news/execnetwork.shtml The Financial Times newspaper online recently announced that UK senior executives are missing the marketing potential of social networking sites, yet 50% of US businesses believe social media is important to their brands. Fri, 28 March 2008 16:05:58 GMT http://www.internalcommshub.com/open/news/execnetwork.shtml http://www.communicatorsnetwork.com Resident measurement expert on the Communicators' Network, Angela Sinickas, asks you what keeps you up at night when thinking about comms measurement? Thu, 17 March 2008 11:55:58 GMT http://www.communicatorsnetwork.com http://www.melcrum.com/topics/social_media.shtml The latest issue of the Melcrum Social Media Newsletter looks in more detail at the use of a blog to develop the award-winning intranet at the New South Wales Department of Primary Industries here in Australia. Thu, 17 March 2008 11:53:58 GMT http://www.melcrum.com/topics/social_media.shtml http://www.internalcommshub.com/open/news/execnetwork.shtml The Financial Times newspaper online recently announced that UK senior executives are missing the marketing potential of social networking sites, yet 50% of US businesses believe social media is important to their brands. Thu, 17 March 2008 11:53:58 GMT http://www.internalcommshub.com/open/news/execnetwork.shtml http://www.melcrum.com/Source_Comms_Online/200208index.html At Melcrum's exclusive networking event in Chicago next month, Ann Adams, communication consultant and former VP of Internal Communication and Marketing at Motorola, will advise members how to plan, partner and scramble their way up the communication career ladder. Thu, 25 February 2008 16:34:58 GMT http://www.melcrum.com/Source_Comms_Online/200208index.html http://www.melcrum.com/articles/comm_at_KFC.shtml In this extract from Melcrum’s recently published report How to communicate with global and hard-to-reach audiences, Karen Russell, director, people development in the UK, describes how she totally revamped KFC UK's communication with its restaurants. Thu, 25 February 2008 16:31:58 GMT http://www.melcrum.com/articles/comm_at_KFC.shtml http://www.melcrumblog.com/2008/02/the-skills-gap.html No matter what your particular specialization or seniority within your communication team, from time to time, most of us need to roll up our sleeves and get our hands dirty writing, organizing events or delivering communication of some kind. Thu, 25 February 2008 16:29:58 GMT http://www.melcrumblog.com/2008/02/the-skills-gap.html http://www.internalcommshub.com/open/news/joblosses.shtml The latest labor market outlook from the UK's Chartered Institute of Personnel and Development (CIPD) is looking grim. Nearly 40% of the 1,500 employers surveyed are planning redundancies over the next 3 months. Thu, 25 February 2008 16:22:58 GMT http://www.internalcommshub.com/open/news/joblosses.shtml http://www.melcrum.com/topics/social_media.shtml Twitter is the latest web-based social media application that’s been gaining momentum since its launch in 2006, and this year many people are predicting big things for the service. Thu, 6 February 2008 12:17:58 GMT http://www.melcrum.com/topics/social_media.shtml http://www.melcrum.com/topics/employee_engagement2.shtml Chris Gay shares five tips on how to perfect the powerful employee engagement technique of storytelling, in the latest Engagement Newsletter. Thu, 6 February 2008 12:15:58 GMT http://www.melcrum.com/topics/employee_engagement2.shtml http://www.melcrum.com/topics/internal_communication2.shtml Melcrum's latest special report draws on the real-life example of a global clothing retailer and its decision to outsource 400 IT employees to IBM. Thu, 6 February 2008 09:39:58 GMT http://www.melcrum.com/topics/internal_communication2.shtml http://www.internalcommshub.com/open/news/customer_experience.shtml ...an exceptional employee experience, says a new report by Uffindell West which explores the impact of the employee experience on the customer experience and a company's brand. Thu, 10 January 2007 09:39:58 GMT http://www.internalcommshub.com/open/news/customer_experience.shtml http://www.melcrumblog.com/2008/01/why-you-risk-lo.html Findings from the most recent Internal Comms Hub quick poll, asking "Are you engaged at your organization, or will you be dusting off your CV in the New Year?" Thu, 10 January 2007 09:32:58 GMT http://www.melcrumblog.com/2008/01/why-you-risk-lo.html http://www.melcrum.com/topics/leadership.shtml In the latest monthly Leadership Newsletter, David Grossman shares some quick-hit actions to help you elevate your ability to get leaders and decision makers on your side. Thu, 10 January 2007 09:27:58 GMT http://www.melcrum.com/topics/leadership.shtml http://www.melcrum.com/engagement/2008/ Melcrum's 4th Annual Conference on Employee Engagement will give you the insight to engage diverse employee audiences to drive business results. Learn how to create new avenues for dialogue with employees through employee action teams, social media and front-line managers. Wed, 19 December 2007 17:25:58 GMT http://www.melcrum.com/engagement/2008/ http://www.melcrumblog.com/2007/12/facebook-Fri.html How many of you are able to freely check your Facebook account whilst at work and during working hours? In fact, how many of you are actively encouraged by your manager to do so? Wed, 17 December 2007 11:00:58 GMT http://www.melcrumblog.com/2007/12/facebook-Fri.html http://www.melcrum.com/topics/leadership.shtml How often in a day do we hear leaders talk about "closing the gap" - whether it's about capturing customers or changing financial trajectories? Wed, 17 December 2007 11:54:58 GMT http://www.melcrum.com/topics/leadership.shtml http://www.internalcommshub.com/open/news/dimension.shtml New research suggests concerns over employees wasting time on social networking sites are largely unfounded. Wed, 17 December 2007 11:50:58 GMT http://www.internalcommshub.com/open/news/dimension.shtml http://www.melcrum.com/topics/internal_communication2.shtml If you're going to invest time and money in translating key messages to an international workforce, bear in mind these six tips to help the process run smoothly. Wed, 17 December 2007 11:45:58 GMT http://www.melcrum.com/topics/internal_communication2.shtml http://www.melcrumblog.com/2007/12/the-most-import.html It's the start of the festive season, and our new guest blogger Melissa Dark, CEO of Melissa Dark and Associates, Australia shares advice on how to make sure your CEO's christmas speech presents them as a truly admirable leader. Wed, 5 December 2007 11:23:58 GMT http://www.melcrumblog.com/2007/12/the-most-import.html http://www.melcrum.com/articles/boots_and_ba.shtml In an article from KM Review, Sam Marshall explores the topic of intranets outside of a regular PC and desk environment and includes two case studies from retail chain Boots and airline British Airways. Wed, 5 December 2007 11:17:58 GMT http://www.melcrum.com/articles/boots_and_ba.shtml