Social Media Workshop for Communicators - UK

Q: Where can I find a map and venue details?
A: You will see the venue address, directional information and a map on this page. Should you require any further help, feel free to contact Melcrum directly.

Q: How do I get there by car?
A: The Radisson SAS Portman Hotel is located 100 meters north of Oxford Street, and 300 meters east of Edgware Road. The A40 Motorway lies 1 kilometre north of the hotel with easy access from the M40, M1 and M25.

Q: How do I get there by public transport?
A: The hotel is located in zone 1 and the closest tube stations are Marble Arch (Central Line) and Bond Street (Central line/jubilee Line).

Q: How far is the venue from the main London airports
A: The Radisson SAS Portman Hotel is close to all major airports

    * Heathrow Airport (terminal 1) is 29 kilometres/18 miles; 30-minute drive
    * Gatwick Airport is 57.8 kilometres/35.9 miles; 45-minute drive
    * Stanstead Airport is 61.8 kilometres/38.4 miles; 1-hour drive
    * City Airport is 18.5 kilometres/11.5 miles; 37-minute drive
    * Luton Airport is 54.6 kilometres/33.9 miles; 47-minute drive

Q: Are there special room rates at the venue for delegates for the day before or after?
A: Please contact the venue directly, quoting the event name or Melcrum and they will ensure you are issued the best rate.

Q: What time does the event begin?
A: Registration for this event begins at 8:30 for a 9am start. Please arrive then to collect your badge and documentation pack.

Q: What happens if I haven’t paid before the event date?
A: You will be required to make payment before the event. If you have paid a few days before, please bring a copy of proof of payment to ensure you are permitted entry. Those who have not paid will be asked for a credit card guarantee before entry is permitted.

Q: I have special eating requirements, who should I inform?
A: Please see the dietary requirements form. Please print this and fax it back to Alex Garforth on +44 (0)20 8741 9975. Special arrangements will be made for you once we are informed.

Q: What happens if I can’t make it at the last minute?
A: You may substitute delegates at any time. For cancellations received in writing more than thirty (30) days prior to the event, delegates will receive a credit redeemable against a future Melcrum event. For cancellations received less than thirty (30) days prior to event, no credits will be issued.

Q: Can a colleague attend in my place?
A: Yes this is fine; please inform us of the names of those not attending and the person who will be attending in their place.

Q: Will I receive confirmation in the post?
A: Your invoice for the event will be sent in the post however confirmation of attendance will be sent via email.

Q: When will I receive my delegate pack?
A: Your delegate pack will be handed to you upon registration at the event.

Q: I can't attend both days, is it possible to come for one?
A: Yes, please contact Melcrum to inform us of this and we will charge you for one day only.

Q: What do I need to bring with me?
A: Melcrum will provide you with the correct writing materials as well as a delegate pack. All venues that Melcrum use have air conditioning in the rooms. If you are sensitive to air conditioning please bring the appropriate clothing.

Q: A speaker's presentation is different to the one in my delegate pack, will I get an update?
A: All authorized presentations are placed on a post event website. The details of this will be emailed to you within 7 working days of the event.

Q: What is the dress code?
A: This is business casual.