Overview
Building on a firmly established understanding of SharePoint, this intensive one-day training course is a must attend for SharePoint proficient communicators and intranet managers who are serious about unleashing the potential of its more complex functionalities and features to more fully support and enhance their comms or collaboration strategy.
Who should attend and why?
Intranet managers who are SharePoint proficient and are now:
- Seeking to address SharePoint sprawl and challenges of governance and content quality
- Wanting to increase SharePoint adoption by employees
- Looking for practical tips on what SharePoint can do without in-house programming
- Wanting a business-focused perspective on the possibilities that SharePoint offers
The course is suitable for those with at least 6-8 months experience using SharePoint 2010 or 2007 as part of an internal comms or collaboration strategy, and is designed for business users rather than IT specialists.
The course will be a mixture of taught modules and sharing experiences with others. If you are in the early stages of using SharePoint, or have only used SharePoint team sites, we would recommend you attend our Introduction to SharePoint followed by this advanced course at a later date.
Content Outline
This course will delve deep into SharePoint and cover areas such as cultivating effective collaboration, building employee engagement through two-way communication and ways to get the most from out-of-the-box functionality. Throughout the day, there will also be a focus on sharing and learning with other organisations.
- Introductions
- How can SharePoint help with your communication strategy?
- What should a SharePoint Strategy cover?
- Sponsorship and ownership challenges
- Employee requirements and feedback
- Mapping SharePoint features to people's needs
- Governing SharePoint use
- Managing SharePoint sprawl and making governance stick
- Building a network of publishers
- Measures of usage and SharePoint analytics
- Show and tell
- Exploring and sharing each other's SharePoint intranet experiences
- Getting more from SharePoint as a communication channel
- Building employee engagement through two-way communication
- Department sites and micro-sites
- Dealing with multiple locations and languages
- Targeting and personalising content
- Getting more from SharePoint as a collaboration tool
- Cultivating effective collaboration
- Doing more than just sharing documents
- Lync and Office integration
- Practical examples of how to get more from SharePoint out of the box
- Supporting sales workflows
- Dealing with customer incidents
- Managing news translations
- Adoption and the future
- How to grow employee adoption and overcome barriers
- 3rd party web parts and add-ons to consider
- SharePoint and mobile devices
- Office 365 and the cloud
- Review of the day
About the trainer
Sam Marshall is the Director of ClearBox Consulting. He has specialised in Intranets and collaboration for over 14 years, working with Unilever, BT, BUPA, Standard Life, Oxford University Press and others. His current activities focus on intranet strategy; the growth of the digital workplace; the business side of SharePoint and the use of social media tools for collaboration and communication.
He was responsible for Unilever’s Global
Portal Implementation, overseeing the roll-out of over 700 online communities to 90,000 people and consolidating several thousand intranets into a single system. As well as running training courses for Melcrum, Sam is also Benchmarking Lead for the Intranet Benchmarking Forum and regularly assesses FTSE 100 company intranets.
In the Knowledge Management (KM) field, Sam led a Unilever initiative to create a comprehensive KM methodology, focussed on KM strategy and Communities of Practice. Unilever was shortlisted for the "Most Admired Knowledge Enterprise" every year from 2001-2006. He has an MSc in Artificial Intelligence, an MA in Psychology and more bicycles than shoes.
Registration information
Pricing
Melcrum Members: £545 per person
Non-members: £595 per person
To be a Melcrum member you must be a subscriber to Strategic Communication Management or a member of the Internal Comms Hub.
Please note, any delegate who has not paid their registration fee in full will be refused entry to the course.
3 Easy ways to register:
1. Register online using the links at the top of this page
2. Call us on +44 (0)20 7357 8888.
3. Email us at training@melcrum.com
