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Frequently asked questions

Broadway House Conference Centre
Tothill Street
Westminster
London SW1H 9NQ

tel: +44 (0)20 7222 7777
fax: +44 (0)20 7222 2782
e-mail: facilities@eef-fed.org.uk

Map of Broadway Houseation
Download a map

Q: Where can I find a map and venue details?
A:
You will see the venue address, directional information and a map on this page. Should you require any further help, feel free to contact Melcrum directly.

Q: How do I get there?
A: Broadway House is close to both Waterloo and Victoria mainline train stations and opposite St James's Park underground station. NCP car parking is available locally.

Q: Can you recommend any hotels around the traning venue?
A: Please see below for a selection of hotels near the training venue.

Q: What time does the training courses begin?
A: Registration for this event begins at 8:30am for a 9am start.

Q: What happens if I haven’t paid before the event date?
A: You will be required to make payment before the event. If you have paid a few days before, please bring a copy of proof of payment to ensure you are permitted entry. Those who have not paid will be asked for a credit card guarantee before entry is permitted.

Q: I have special eating requirements, who should I inform?
A: Please email Heena Sohelia or call +44 (0)20 8600 4670. Special arrangements will be made for you once we are informed.

Q: What happens if I can’t make it at the last minute?
A: You may substitute delegates at any time. For cancellations received in writing more than thirty (30) days prior to the event, delegates will receive a credit redeemable against a future Melcrum event. For cancellations received less than thirty (30) days prior to event, no credits will be issued.

Q: Can a colleague attend in my place?
A: Yes this is fine; please inform us of the names of those not attending and the person who will be attending in their place.

Q: Will I receive confirmation in the post?
A: Your invoice for the event will be sent in the post, however confirmation of attendance will be sent via email.

Q: When will I receive my training pack?
A: Your training pack will be handed to you upon registration at the event.

Q: What do I need to bring with me?
A: Melcrum will provide you with the correct writing materials as well as a training pack. All venues that Melcrum use have air conditioning in the rooms. If you are sensitive to air conditioning please bring the appropriate clothing.

Q: What is the dress code?
A: This is business casual.

 

Hotels near the training venue:

PLEASE NOTE THAT MELCRUM DOES NOT ENDORSE ANY OF THE HOTELS AND SERVICES DESCRIBED BELOW. THIS INFORMATION HAS BEEN PROVIDED FOR YOUR CONVENIENCE BY THE TRAINING VENUE.

 

The Sanctuary House Hotel
33 Tothill Street
LONDON SW1
Telephone: 020 7799 4044

This hotel is opposite Broadway House.   They have 36 or so rooms, which are light, well equipped and nicely proportioned.   Please note it is a pub/hotel and the ground floor is therefore a public bar. 


The Grange Rochester Hotel
69 Vincent Square
LONDON
SW1P 2PA
Telephone: 020 7828 6611
Fax: 020 7233 6724

The Rochester is a short walk of about 10 minutes from Broadway House.


The Premiere Inn
County Hall
Belvedere Road
LONDON SE1 7PB
Tel: 0870 238 3300

This is a reasonable and down to earth hotel with good facilities but no frills. It is just across the river from the Houses of Parliament so again a short 15 minute walk from Broadway House.

 

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