PRIVACY POLICY
We take your privacy very seriously at Melcrum. We will only ever share your details with third parties with your express permission. We will never rent your email address to any third parties. When you register to use our site, Melcrum will ask you to provide your name, organization, email address, and other information. We use that information to provide you with a more personalized online experience and to process orders, as well as to keep track of what topics are of interest to our readers. Please read on for more details about our Privacy Policy.
Discussion groups
When you join a Melcrum discussion group, you will only receive relevant postings to the group. Each message is approved by a list moderator to screen out any promotional postings. We will not pass on your details to any third party.
Registration
In order to use many features of melcrum.com, you must first complete a registration form. During registration you are required to give contact information (such as name and email address). This information is used to contact you about the services on our site in which you have expressed interest, and to determine whether you are a subscriber or an authorized employee of a subscriber. You are also requested to provide additional optional information about your occupation and certain relevant interests. While not required, we encourage you to provide this information so we can provide a more personalized experience for you on our site.
Topic alerts
If you register to receive free topic alerts from melcrum.com you will be asked to provide your email address. Your email address is placed in a database and used to send your topic alerts and occasional special offers. Other information may also be necessary depending on the type of alert requested. We do not provide this information to any third party.
Ordering
If you order a Melcrum product or service from us, or register for an event, we will request additional information on our order form. This includes contact information (such as name and shipping address). This information is used for billing and confirmation purposes, to fulfil your order or complete your event registration. If we have trouble processing an order or registration, this contact information is also used to get in touch with you. In addition, if you register for an event we may request additional information about your hotel, dietary and other travel preferences. This information will only be used for the specific event and will not be permanently stored. No financial information (such as credit card details) is stored on Melcrum’s server but is held on a secure server by Worldpay for the sole purposes of the transaction you have authorized.
Cookies
A cookie is a small piece of computer code that enables Web servers to "identify" visitors. When you visit a Web site that uses cookie technology, the site adds a cookie to your browser that includes an identifying number, which is then stored on your hard drive. Each time you initiate a session on melcrum.com, the site sets the cookie in order to identify you and determine your access privileges. Cookies do not store any of the information that you have provided to the site. They are simply identifiers.
You have the ability to delete cookie files from your hard drive at any time. However, you should know that cookies may be necessary to provide you with access to much of the content and features of melcrum.com. We use cookie technology to enable registered users to move quickly and securely through access-controlled areas of the site. Cookie technology also enables registered users to take advantage of certain useful features on the site including "remember my password".
Sharing information
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
Links
This Web site contains links to other sites. Please be aware that Melcrum is not responsible for the privacy practices of such other sites. We encourage our users to be aware of this when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Surveys
From time to time our site requests information from users via surveys. Participation in surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code or remuneration). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site and for internal research purposes. No personally identifiable information will be disclosed or shared with third parties.
Security
Melcrum provides its registered users with a secure online experience. To do this we use a variety of security measures to maintain the safety and confidentiality of your personal information. All user registration information is contained behind a firewall and is only accessible by a limited number of employees who have special access rights to our production systems. If you have any questions about the security at our Web site, email jessica.spiandore@melcrum.com
Special offers and information
Registered users will occasionally receive information on products, services, events and announcements. Out of respect for the privacy of our users we present the option to not receive some or all of these types of communications.
Site and service updates
We may also send you site and service announcement updates. You are not able to unsubscribe from service announcements, which contain important information about the service. We may also communicate with you about requested services or issues relating to your account via email or phone.
Correcting/Updating personal information
If your personally identifiable information (such as address or zip code) changes, you may update it at any time. To correct or update your personal information, click the My Account link.