Social Media Workshop for Communicators - Australia Frequently asked questions
Sydney Harbour Marriott Hotel
30 Pitt Street
Sydney, New South Wales 2000 Australia
Phone: +61 2 92597000
Fax: +61 2 92511122
Q: Where can I find a map and venue details?
A: You will see the hotel address, directional information and a map attached on this page. Should you require any further help, feel free to contact Melcrum directly.
Q: Are there special room rates at the venue for delegates for the day before or after?
A:The hotel will give you the best rate available when you contact them. We do not have an agreed rate with them.
Q: What time does the event begin?
A:You will need to arrive at the registration desk at 8:30am to collect your badge and documentation pack.
Q: What happens if I haven’t paid before the event date?
A:You will be required to make payment before the event. If you have paid a few days before, please bring a copy of proof of payment to ensure you are permitted entry. Those who have not paid will be asked for a credit card
guarantee before entry is permitted.
Melbourne Marriott Hotel
Corner Exhibition & Lonsdale Streets
Melbourne, Victoria 3000 Australia
Phone: +61 3 96623900
Fax: +61 3 9663 4297
Q: I have special eating requirements, who should I inform?
A: Please see the dietary requirements form. Please print this and fax it back to Justine Atkinson on +61 2 8249 8338. Special arrangements will be made for you once we are informed.
Q: What happens if I can’t make it at the last minute?
A:You may substitute delegates at any time. For cancellations received in writing more than thirty (30) working days prior to the event, delegates will receive a credit redeemable against a future Melcrum event. For cancellations received less than thirty (30) days prior to event, no credits will be issued.
Q: Can a colleague attend in my place?
A:Yes this is fine; please inform us of the names of those not attending and the person who will be attending in their place.
Q: Will I receive confirmation in the post?
A: Your invoice for the event will be sent in the post however confirmation of attendance will be sent via email.
Q: When will I receive my delegate pack?
A: Your delegate pack will be handed to you upon registration at the event.
Q: I can't attend both days, is it possible to come for one?
A: Yes, please contact Melcrum to inform us of this and we will charge you for one day only.
Q: What do I need to bring with me?
A: Melcrum will provide you with the correct writing materials as well as a delegate pack. All venues that Melcrum use have air conditioning in the rooms. If you are sensitive to air conditioning please bring the appropriate clothing.
Q: A speaker's presentation is different to the one in my delegate pack, will I get an update?
A: All authorized presentations are placed on a post event website. The details of this will be emailed to you within 7 working days of the event.
Q: What is the dress code?
A: This is business casual.
