The Internal Communication Black Belt Masterclasses

Q: Where can I find a map and venue details?
A: Melbourne Business School, Carlton Campus - You will see the venue address, directional information and a map on this page. Should you require any further help, feel free to contact Melcrum directly.

Q: How far is the venue from Melbourne Tullamarine Airport?
A: Taxi from Airport: Please allow up to 1 hour in traffic and will cost approximately

Q: How far is the venue from Melbourne CBD
A: Taxi from CBD: Please allow: 10 – 15 minutes in traffic and this should cost approximately $20 AUD

Q: Where is the closest accommodation to the venue?
A: Accommodation for the Masterclass program is delegates own responsibility. However, Melcrum are happy to assist with any questions or queries you may have about the area.

You can book accommodation at the Melbourne Business School by calling MBS directly on 1800 00 66 80.

Or alternatively, this link will assist you with finding accommodation to suit all your needs: http://www.hotelclub.net

Q: What time does the event begin and finish?
A: Registration for the Masterclasses begins at 08:30 on day one. You will be supplied with your badge, documentation pack and any other materials at this time. Please ensure that you arrive on time and ready for the program to begin at 09:00. Day two starts at 9am and is scheduled to finish at 17:00

Q: Will I be given homework?
A: You may be asked to look over some information on the night of the first day, however this is minimal.

Q: Will I be provided with all meals?
A: Yes, included in the price is morning coffee, lunch and afternoon tea on both days.

Q: What happens if I haven’t paid before the event date?
A: You will be required to make payment before the event. If you have paid a few days before, please bring a copy of proof of payment to ensure you are permitted entry. Those who have not paid will be asked for a credit card guarantee before entry is permitted.

Q: I have special eating requirements, who should I inform?
A: Please see the dietary requirements form. Please print this and fax it back to Amy Lyons on +61 (0)2 824 98338. Special arrangements will be made for you once we are informed.

Q: What happens if I can’t make it at the last minute?
A: You may substitute delegates at any time. For cancellations received in writing more than thirty (30) days prior to the event, delegates will receive a credit redeemable against a future Melcrum event. For cancellations received less than thirty (30) days prior to event, no credits will be issued.

Q: Can a colleague attend in my place?
A: Yes this is fine; please inform us of the names of those not attending and the person who will be attending in their place.

Q: Will I receive confirmation in the post?
A: Your invoice for the event will be sent in the post however confirmation of attendance will be sent via email.

Q: When will I receive my delegate pack?
A: Your delegate pack will be handed to you upon registration at the event.

Q: What do I need to bring with me?
A: Melcrum will provide you with the correct writing materials as well as a delegate pack. All venues that Melcrum uses have air conditioning in the rooms. If you are sensitive to air conditioning please bring the appropriate clothing.

Q: What is the dress code?
A: This is business casual.