Frequently asked questions
UNSW CBD Campus, Sydney, 2000, NSW, Australia (this campus is also part of the AGSM)
Level 6
No. 1 O'Connell Street
Sydney NSW 2000
Phone: +61 2 9931 9444
Fax: +61 2 9931 9441
Q: Where can I find a map and venue details?
A: You will see the venue address, directional information and a map on this page. Should you require any further help, feel free to contact Melcrum directly.
Q: How do I get there by car?
A: Taxi from any Sydney location:
Tell the driver to take you to "Number 1 O’Connell Street, in the city." Take the elevator to Level 6.
The Intranets and Social Media Workshops will be held in Theatre 3 on all three days.
The UNSW campus is also used by MGSM so some signs may read MGSM
From Sydney airport by car:
- Follow signs to the Eastern Distributor and take it into the city. There’s a $5.00 toll shortly before you exit.
- Take the “City North” exit.
- Cross the Macquarie Street intersection at the first traffic light after you exit, and continue on Bent Street.
- Take the third left onto O’Connell Street.
Car parking
UNSW has discounted rates available at the Sofitel Wenworth Hotel (entrance Bligh Street). However, you will need to collect a voucher from the reception desk prior to parking.
By Train
The closest station is Wynard Station
- Go to Wynard Station, and exit on George Street.
- Cross George Street at Hunter Street.
- Walk to O’Connell Street on the left.
Walk up O’Connell Street to No. 1 on the left at the next intersection.
Q: What time does the training courses begin?
A:Registration for each day event begins at 8:30am for a 9am start.
Q: What time does the Social Media Workshop finish?
A: Each day will finish at 5pm sharp.
Q:Can you recommend any hotels around the UNSW venue?
A: Please contact Melcrum directly on 02 8249 8352 for Hotels in the area.
Q: What happens if I haven’t paid before the event date?
A: You will be required to make payment before the event. If you have paid a few days before, please bring a copy of proof of payment to ensure you are permitted entry. Those who have not paid will be asked for a credit card guarantee before entry is permitted.
Q: I have special eating requirements, who should I inform?
A: Please see the dietary requirements form. Please print this and fax it back to Amy Lyons 02) 8249 8331. Special arrangements will be made for you once we are informed.
Q: What happens if I can’t make it at the last minute?
A: You may substitute delegates at any time. For cancellations received in writing more than thirty (30) days prior to the event, delegates will receive a credit redeemable against a future Melcrum event. For cancellations received less than thirty (30)days prior to event, no credits will be issued.
Q: Can a colleague attend in my place?
A: Yes this is fine; please inform us of the names of those not attending and the person who will be attending in their place.
Q: Will I receive confirmation in the post?
A: Your invoice for the event will be sent in the post however confirmation of attendance will be sent via email.
Q: When will I receive my delegate pack?
A: Your delegate pack will be handed to you upon registration at the event.
Q: What do I need to bring with me?
A: Melcrum will provide you with the correct writing materials as well as a delegate pack. All venues that Melcrum use have air conditioning in the rooms. If you are sensitive to air conditioning please bring the appropriate clothing.
Q: What is the dress code?
A: This is business casual.
