European Employee Engagement Conference

Q: Where can I find a map and hotel details?
A: You will see the hotel address and a map attached on this page. Should you require any further help, feel free to contact Melcrum directly.

Hotel Okura Amsterdam is located on the banks of the Amstel Canal, close to the financial, cultural and entertainment district of Amsterdam. The Rai Congress & Exhibition Centre is within walking distance. The city´s motorways are easy accessible and Schiphol International Airport is only a 15 minute drive away. Click here to download the map.

Q: Are there special room rates at the hotel for delegates?
A: Yes there are. You can make a reservation via the website or calling the hotel using the special group code MEL2007 Alternatively, you can use the reservation form and fax it back to the hotel.

This preferential rate usually lasts up to one month before the event.

Q: What time does the event begin?
A: If you have registered for a workshop then you will need to arrive at the registration desk at 8.30am for the morning workshop, and 1pm for the afternoon.

For the main conference, please arrive for registration at 8.30am to collect your badge and documentation pack.

Q: What happens if I haven't paid before the event date?
A: You will be required to make payment before the event. If you have paid a few days before, please bring a copy of proof of payment to ensure you are permitted entry. Those who have not paid will be asked for a credit card guarantee before entry is permitted.

Q: I have special eating requirements, who should I inform?
A: Please see the dietary requirements form. Please print this and fax it back to Alex Garforth on +44 (0)20 8741 9975. Special arrangements will be made for you once we are informed.

Q: What happens if I can't make it at the last minute?
A: You may substitute delegates at any time. For cancellations received in writing more than thirty (30) days prior to the event, delegates will receive a credit redeemable against a future Melcrum event. For cancellations received less than thirty (30) days prior to event, no credits will be issued.

Q: Can a colleague attend in my place?
A: Yes this is fine; please inform us of the names of those not attending and the person who will be attending in their place.

Q: Will I receive confirmation in the post?
A: Your invoice for the event will be sent in the post however confirmation of attendance will be sent via email.

Q: When will I receive my delegate pack?
A: Your delegate pack will be handed to you upon registration at the event.

Q: I can't attend both days, is it possible to come for one?
A: Yes, please contact Melcrum to inform us of this and we will charge you for one day only.

Q: What do I need to bring with me?
A: Melcrum will provide you with the correct writing materials as well as a delegate pack. All venues that Melcrum uses have air conditioning in the rooms. If you are sensitive to air conditioning please bring the appropriate clothing.

Q: A speaker's presentation is different to the one in my delegate pack, will I get an update?
A: All authorised presentations are placed on a post event website. The details of this will be emailed to you within 7 working days after the event.

Q: What is the dress code?
A: This is business casual.