How to structure your
communication team

The definitive guide to the internal communication function


33% Discount
Valid until February 28, 2007

How to Structure Internal Communication

How to Structure Internal Communication provides best-practice tools and techniques for organizing your department to achieve maximum results. It looks at how organizations worldwide structure their teams, how they manage their communicators' skills, competencies and development and where internal communication typically sits.

Download an executive summary of the report's key findings

Praise for this report:


"I found the report very interesting, as did my colleagues in Communication. It is very useful during restructuring exercises."
Helen Evans, Communications Manager, Events, Norwich Union

"Keep up the good work! I"m becoming a communication expert with your resources."
Grace Williams, Human Resource Planning, Meijer

 

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(regular price: USD775 / GBP465 / €695 / AUD885)

 

 

Detailing a variety of shared service models and real-world department structures, it demonstrates different ways to organize your team whilst looking at how other organizations structure theirs.

Find out how you and your organization can:

  • Choose the right structure for your organization
  • Set a single and consistent strategy
  • Gain greater recognition, budget and resources
  • Hire the right candidates for the job first time
  • Use benchmarking data to present the business case for change

This report is packed with:

  • Sample organizational charts
  • Templates for setting strategies and plans
  • Sample job descriptions
  • Interview checklists
  • Expert analysis
  • Case-study examples of centralized and decentralized structuress

Case study companies include:

  • RBC Financial - Creating a dual structure for best business success
  • Westpac Bank - The bottom line benefits of a fee-for-services model
  • General Motors - The mix of consistency and flexibility with local "account manager" communicators
  • Sodexho - Setting the strategy and skill sets for working in an "agency" model
  • Bank of America - Building communication competencies
  • HP - Building a committee to navigate the global/local balance
 

 

This independent research report presents the findings of a global survey of over 700 communication and HR professionals, 27 in-depth interviews and best-practice case studies in one easy-to-read report.

Case study companies include: RBC Financial, Westpac Bank, Hewlett-Packard, General Motors, Sodexho, Bank of America and Washington Mutual. Download executive summary

Some key findings of the research:

 
36% of internal communication shared service centers are funded by corporate headquarters and given their own budget
68% of organizations say they share their specialized communication services among the entire organization
65% of HR professionals report to the CEO
38% of internal communicators operate within a dedicated corporate communication function

pages from How to Structure Internal Communication

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Contents of the report:


1.
Where internal communication sits
How do internal communication departments operate in their organizations globally? Where do they sit in the company? Who do they report in to? How do organizations resource them? We collect the evidence and build the case for change.

2.
Skills and competencies
Provides you with a deep insight into how organizations around the world recruit and develop the skills of their teams. This chapter also outlines the objectives they set for them, as well as thought pieces, competency and skills charts and ideas from some of the leading communication professionals.

3. Strategies and Plans

Examines the key strategy issues facing internal communicators today and the most effective ways of dealing with these so your team are singing from the same hymnsheet. By delving into a diverse spread of internal communication plans, we show you how to build a global communication strategy that feeds into a local one, to save you time and money.

4.
The structure of internal communication teams
Investigate how different models are used in the communication world with organization charts and in-depth case-study examples of models in practice with particular emphasis on the tensions between centralized and decentralized structures.

5. Shared Services

By investigating what a shared service is, how it is used in the communication world, and different models in use at worldwide organizations, this chapter is a definitive guide to everything you need to know about shared service internal communication structures.

Download executive summary

 


Special offer!

Want to find out what your internal communication budget should be?

Get essential data on internal communication budgets, salaries and global trends by adding The Pulse to your order for only USD250/GBP150/€220/AUD285.

This new report from Melcrum is based on a survey of over 1,100 communication practitioners worldwide and will help you benchmark with your peers around the globe, secure greater resources for your team and see how your salaries measure up.

Click here to buy both now

The Pulse


 
How to Structure Internal Communication is essential reading for executives and senior managers in the following departments:
  • Corporate Communication
  • Internal Communication
  • Human Resources
  • Organizational Development
  • Corporate and Public Affairs

Download executive summary

   

Buy How to Structure Internal Communication
at the special price of
USD495 / GBP295 / €450 / AUD560!
buy now

(regular price: USD775 / GBP 465 / €695 / AUD885)

 
 

How to Structure Internal Communication and The Pulse are research reports from Melcrum Publishing
Melcrum Publishing, The Glassmills, 322b King Street, London, W6 OAX UK
Melcrum Publishing, 449 N. Clark Street, Suite 305, Chicago, IL 60654, USA
Melcrum Publishing, Suite 217, Level 2, 40 Yeo Street, Neutral Bay, NSW 2089, Australia

Copyright © Melcrum Publishing Limited 2007.

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