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How to communicate
with a global workforce

Strategies and case studies for communicating
with geographically dispersed employees

With business growing increasingly global, fresh communication challenges have
arisen for the 21st century:

  • Communicating across national cultures and languages
  • Creating a clear line of sight between each individual employee and the company strategy
  • Delivering consistent global messages that are locally relevant
  • How to build an internal comms network to facilitate global communication

How to communicate with a global workforce is the new research report from Melcrum that will give you best-practice examples of how to overcome these challenges.

With more than 190 pages of material, including exclusive case-studies from 17 global organizations and numerous expert advice pieces, you'll get the most comprehensive report available on global internal communication.

Order your copy now to find out:
  • How to communicate across different national cultures, including China, India and Japan
  • How to support leaders working in a global company
  • Which channels are the most effective
  • How to achieve consistent communications across a global audience
  • Maintain the balance of global and local communication
  • Connect a virtual internal communication team

Buy Now!

How to communicate
with a global workforce

RISK-FREE OFFER: If you're not 100% happy you can return the guide within 14 days for a full refund (excl. p&p)

Lessons learned come from some of the world's largest multinationals, including:
Ernst & Young

Redefining “local” communication with leaders' toolkits

Ernst & Young employs 120,000 people in over 140 countries, so the key internal communication challenge is how to deliver global messages locally. See examples of how it has redefined “local” communication by developing leaders' toolkits to provide regional communicators with a solution to the delivery of globally-led programs.

Pitney Bowes

Creating communication consistency across national cultures

A third of Pitney Bowes' 35,000 employees work outside of the US, which, coupled with a period of rapid expansion, was leading to silo working and a failure to take advantage of cross-selling opportunities. Learn how it introduced a “One Company” culture-change program to create business alignment and provide an integrated view of their full suite of solutions.

IBM
Page 55

Connecting the global organization through IBM's intranet

By the mid-1990s IBM found that it had numerous intranets in many different areas of the business around the world, but have worked to create a single homepage for every user. Read how the company uses Web 2.0 technologies like wikis, blogs and podcasts to encourage collaboration and communication across language barriers and time zones.

Sun Microsystems

Communicating to a global workforce

How do you capture the hearts and minds of employees when they're spread out around the globe? That's a common dilemma many communicators face. Discover how Sun Microsystems is addressing the problem through a combination of an effective organization structure for the internal communication function and social networking.


Plus also get an exclusive behind-the-scenes look at what's working at Ericsson, AP Moller Maersk, Nordea, Rentokil Initial, Serco, Volvo 3P, Cisco, Motorola, ABN Amro, Shell, SAP and UPM.

Buy Now!

How to communicate
with a global workforce

RISK-FREE OFFER: If you're not 100% happy you can return the guide within 14 days for a full refund (excl. p&p)

You'll get expert insight from some of the leading thinkers in global communication, including:
Page 66
Bill Quirke - Managing Director, Synopsis Consulting

Using “air traffic control” to create communication consistency:

  • Global versus local communication
  • Getting networks to work collaboratively together
  • The problem's with “flat-pack“ communication
  • Quirke's “air traffic control” system and how to apply it
Dr. Stephen Harding - Executive Director, Towers Perrin-ISR

Engagement across different national cultures:

  • How cultural factors impact engagement scores
  • Variations in engagement across 10 national cultures
  • Towers Perrin-ISR's “think, feel and act” engagement model
  • The key drivers of engagement across national cultures
Page 163
Steve King - Senior Advisor, Institute for the Future

Global demographic trends' impact on internal communication:

  • The effects of the “Baby Boomer” population
  • Generation Y communication patterns
  • 4 key shifts needed by internal communicators in the new business environment
  • The importance of less formal communication
Liz Guthridge - Founder, Connect Consulting

Global surveys and focus groups:

  • Creating communication consistency during outsourcing
  • The “Five Cs” of communication when working with outsourced workers
  • Tips for helping employees understand and accept the changes in their day-to-day job
  • Working with trade unions to ensure communication consistency
Page 181
Kathryn Yates - Director of Communication Consulting, Watson Wyatt

Achieving communication consistency across a global audience:

  • Understanding cultural differences
  • Diagnosing global communication effectiveness
  • Aligning communication for global consistency
  • Creating a global communication strategy

Buy Now!

How to communicate
with a global workforce

RISK-FREE OFFER: If you're not 100% happy you can return the guide within 14 days for a full refund (excl. p&p)

 
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If for any reason you're not satisfied with this report, you can return it within 14 days for a full refund. No questions asked!

PUBLISHED BY MELCRUM
Melcrum is a research and training business, expert in all aspects of internal communication. Through our global networks, we connect more than 25,000 professional communicators in sharing what works. Other products and services include: How to Structure Internal Communication, How to Measure Internal Communication, Making Managers Better Commmunicators and Effective Communication from the Top.
For more details visit: www.melcrum.com or www.melcrumblog.com

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