To set the scene and get behind the web 2.0 hype, this opening session will identify trends and share feedback from the latest Global Intranet Strategies Survey conducted by NetStrategy/JMC, involving 187 organisations around the world. Hear about:

• Where organisations are right now in their use of 2.0 tools and technologies internally
• Web 2.0 strategy – regulation, integration and senior management involvement
• Barriers – what’s holding organisations back?
• The role of the communication team in adding value via the intranet
• Pushing the limits of enterprise communication and collaboration – what’s next?

This session will explore the intranet’s potential to connect the right people with the right skills by functioning as a virtual link between employees, management and project teams. You’ll learn more about:

• User-generated content – chaos or enlightenment?
• Facebook for the enterprise – a waste of time or valuable insight?
• Corporate organisation charts versus social networks
• Skills versus titles and the changing role of management
• Tagging and the wisdom of crowds

Philippe Borremans, Managing Director, Blackline

Over the last six years, TNT has used various social media tools to facilitate ongoing dialogue within and between various communities in the organisation. Attend this session and find out:

• Why a global company needs social media
• How to address barriers to the successful roll-out of social media internally
• How social media can boost transparency
• How to activate a community and get employees to participate online
• How social media has engaged TNT employees in the “Planet Me” initiative

 
Job van Harmelen, Senior Communication Manager Group Communications, TNT

Web 2.0 applications are becoming essential components of global
intranets, but a good governance model still counts. Find out how SAP
benefited by deploying a clear governance model for an intranet serving 45,000 employees. This session will cover:

• Information overload: the bad old times
• How the global governance model functions for the SAP Corporate Portal
• How to deal with knowledge platforms that “need no governance”
• How good governance leads to an improved user experience
• How to deliver the right content to the right people
• Cost savings from good governance

 
Jürgen Zimmermann, Head of Communications Web Team And Corporate Portal Lead, SAP AG

Over the past two years, BA has used its intranet to roll out self-serve and live communication platforms to a front-line workforce who can often only access these facilities during downtime or outside of normal working hours. Find out what BA has learned through:

• Using community forums to promote involvement and business understanding among customer-service employees
• Driving collaboration across 31,000 operational and customerservice staff
• Meeting the logistical challenges of providing web access to fieldbased workforces

 
Tony Breadmore,Communications Manager Employee Self Service Programme, British Airways

Many organisations are evaluating the benefits and issues around using Microsoft Office SharePoint Server 2007 for a wide range of information management applications. This presentation will consider the use of SharePoint 2007 in delivering Intranet 2.0 applications in a non-technical approach. It will cover:

• An introduction to SharePoint 2007 features
• Supporting Intranet 2.0 applications
• Managing SharePoint 2007 development
• Migration from SharePoint 2003
• Role of IT and business teams
• Critical success factors

 
Martin White, Managing Director, Intranet Focus

Intranets shouldn’t be graveyards where endless documents are stored. They should live and breathe, become the lifeblood of the organisation and ultimately drive engagement. Hear how Yellow Communications helped property company Knight Frank embody the company’s pioneering spirit in a new global intranet, appropriately called “Life”. This session will cover:

• Understanding the benefits and challenges of SharePoint
• Selling the need for a compelling look and feel
• Creating a new identity for the intranet
• Content creation and management
• Measuring the intranet's impact in the business

 
Paul Middleton, Managing Director, Yellow! Communications
Faye Callaghan,Internal Communications Manager, Knight Frank LLP