So what does great internal communication look like?
Melcrum understands that good communication leads directly to better business results. Our research sets out to prove the link between communication and the bottom line. Whether that’s through improving the communication skills of leaders and managers; getting the most from new technologies; engaging employees through strategy communication; getting change communication right, or proving the value of what you do through effective research and measurement.
Why is Melcrum different from the rest?
Because we listen and respond. Customers tell us what their challenges are and trust us to find the answers. We partner with customers to develop new products and improve existing ones. Our researchers and editors spend their time meeting and talking to practitioners to find out where the best work gets done. We then make these tools, techniques, and case studies available to you through our publications, research, events and web sites.
Why Melcrum?
Melcrum’s name comes from its founders, Victoria Mellor and Robin Crumby who started the business in 1996. Today, Melcrum has offices in London, Chicago and Sydney and customers in more than 90 countries.
How can you get the most out of Melcrum?
If you’re a senior communicator, then why not:
- Join The Strategic Communication Research Forum
- Help make your business case with our original research
- Raise your profile by speaking at a Melcrum event
- Train your team to get better results
- Recruit the best people through our job search
- Ease the pressure with the support of a Melcrum account manager
For everyone else working in communication, why not:
- Join one of our communities or professional networks
- Compare your budget, salaries and resources with competitors
- Develop your skills and knowledge through our range of Black Belt training programs, masterclasses and webinars.
- Be the first to hear about industry news and the latest research via our blogs, e-newsletters or RSS feeds
- Read case studies and learn new ideas from your peers
- Find a new job or hire a team member with our job search
- Network with your peers at our annual events
Meet the management team
 Victoria Mellor Chief Executive |
One of Melcrum's founding directors, Victoria is responsible for the company's strategic development, launching new products and online information to customers in more than 90 countries. Before founding Melcrum, she worked on a variety of management journals for publishers in London and Chicago, and conducted research on organizational communication for the Madrid Business School. |
 Robin Crumby Managing Director |
Robin is Melcrum's Managing Director and co-founded the business with Victoria in 1996. Robin oversees the marketing, sales and operations for Melcrum and holds a Post-Graduate Diploma in European Business Administration and a Board Director for the Specialized Information Publishers' Association. Before Melcrum, Robin worked for Armstrong Information, now part of Informa. |
 Vicky Burch Operations Director |
Vicky Burch joined Melcrum in 2000 and is our Operations Director. She is responsible for managing and developing our network of websites, database and web infrastructure. Before starting at Melcrum, Vicky worked for the sales and marketing team in the Educational division of HarperCollins. |
 Katrina Andrews Head of Marketing |
Katrina is the Head of Marketing and leads the marketing team who cover Melcrum's publishing division, events and jobsite. Before joining Melcrum in 2004, Katrina worked in marketing for organizations based in Australia, New Zealand and the United Kingdom. |
 Mandy Thatcher Head of Content |
Mandy is the Head of Content and is responsible for researching customer needs and sourcing articles, case studies and news that covers emerging trends and topics. Mandy joined Melcrum in 2002 as the editor for Strategic Communication Management and before that edited a number of trade publications, including Marketing Business and Sales Promotion magazine. |
Working for Melcrum
Why is Melcrum such a great place to work?
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Get involved. Being part of a smaller team means that you can make a difference. Our award winning Best Ideas competition rewards employees' ideas with cash prizes. Some of our most important product launches have come from employees' suggestions.
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Have your say. We involve all employees in business planning and ask them to tell us what they think about the future of the business. We are a family-owned business where mutual respect, collaboration and team work are encouraged and rewarded.
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Enjoy excellent rewards. All employees are part of a bonus scheme and the highest achievers are recognised every year at our Awards night.
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Get the right training and development. Melcrum has been recognised by Investors in People as having best-practice people development. All Melcrum staff have a six-monthly review that sets training and development goals and each team gets a dedicated training budget.
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Work on innovative products that customers love. We're doing exciting work in the communication field and because we have close relationships with our customers and understand their needs we get great feedback from them (and they genuinely like talking to us!).
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Have fun. Melcrum people don't just work hard we have plenty of fun too. Whether you're into running 10k for charity or exercising your brain in one of our pub quizzes, you'll feel part of an enthusiastic team who likes celebrating success.
What to find out more? Click here to see our current vacancies.
We look forward to hearing from you.
Victoria Mellor
CEO
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