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Mark your diary - the SCM Summit's back!
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In a summer that's being dominated by World Cup football and now tennis at Wimbledon, it's hard to think too much further ahead and certainly not as far as the autumn months.
But the fast-paced world of internal communication waits for no one and we're currently putting the final touches to the program for our 9th Annual Strategic Communication Management Summit that's taking place in London from 11th - 13th October 2010.
Among a fantastic line-up of speakers and workshop leaders, one of the highlights will be the session led by Jo Alexander, head of group internal communication at HSBC. Alexander will share how the organization developed a pilot program to help prepare managers to facilitate and lead dialogue.
If you're interested in finding out more about what internal communication looks like within HSBC, take a look at this article on the Internal Comms Hub, which details a research project spearheaded by the bank to find out how internal comms departments work in different global organizations. The results sparked a lot of debate, read the article to see if you agree or disagree with the findings.
Until next time,
P.S. Other organizations who will be sharing best-practice case studies at the Summit include PricewaterhouseCoopers, Volvo Group, Oxfam and Merseytravel. Let us know if you're interested and we'll send you the brochure.
Editor's Choice
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On the quest for world-class internal communication
Jo Alexander, Sholto Lindsay-Smith and Cami Joerin, the Internal Comms Hub
Research headed by HSBC aimed to discover how internal communication works in a variety of global organizations. It revealed that many forward-thinking internal communication approaches are being implemented and the authors discuss here what the industry can learn from these results.
Read now... |
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No social media, no job says "generation standby"
Nishwa Ashraf, the Melcrum Blog
Following a successful interview, you've been offered a position with a company you could see yourself part of for some time to come. Fair wage? Tick. Personable staff? Tick. A challenging work load? Tick. Access to Facebook? Denied. Is this enough to make you reconsider taking the job?
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Communicating through the collapse of Lehman Brothers
Angela Mohtashemi and Kate Watkins, The Internal Comms Hub
When Lehman Brothers collapsed in 2008 it sparked an unprecedented global financial crisis. Under intense media scrutiny, PricewaterhouseCoopers was called in to deal with the administration. Find out how Angela Mohtashemi pulled together a team of communicators in less than 30 minutes to devise a strategy for tackling the most complex and most high-profile administrations in banking history.
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TOOL: Confidentiality audit sheet
Aniko Czinege, the Internal Comms Hub
You may want to undertake a confidentiality audit if your organization has had a breach of confidentiality, there's a perception that management doesn't trust employees, or if communication could be improved.This checklist will give you a good starting point for discussion.
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