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mandy.thatcher@melcrum.comMay 14, 2008
Dear Source Reader
On July 7, 2005, employees at Transport for London (TfL) found themselves handling a crisis they’d hoped would never occur. As Londoners traveled into the city, three underground trains and one bus were targeted by terrorists who killed 56 people and injured countless others.
In a case study in the latest issue of Strategic Communication Management, Janet Croissant, head of group internal communications at TfL, reflects on the internal communication challenges faced during the terrorist bombings, and poses questions to help test your own function's preparedness to handle a crisis. Read the full case study.
And, if you're in the area, don't miss Janet's presentation at Melcrum's 7th Annual Strategic Communication Management Summit in October in London.
See you next week!
P.S. Wondering what other international events are coming up this year? On the look-out for new research to help with a communication challenge? Download the latest Melcrum catalogue now.
Tuesday is the new Monday
The Internal Comms Hub, May 12, 2008
Survey finds a shift in employees' productivity patterns.
Today's a great day to be an internal communicator
The Internal Comms Hub, May 9, 2008
Actually, maybe it isn't...
Rebranding exercise is a lesson in embarrassment
The Melcrum Blog, May 7, 2008
Bringing the tone down a little from our usual coverage, we bring to your attention this unfortunate episode that has sent sniggers rippling around offices in the UK this past week.
Unique culture and spirit highlighted in Yahoo! memo
The Internal Comms Hub, May 6, 2008
Microsoft CEO's job in the balance after protracted buyout talks collapse.
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